We have a 7-day return & exchange policy, which means you can return within seven days after receiving your ordered item. Eligibility for an exchange it's that your ordered item must be in the same condition as you have received it, unworn or unused, with tags, and in its original packaging. However, you must have the receipt or proof of purchase otherwise it won't be accepted.
If you want to exchange an article, then you can contact us at ecommerce@texunltd.com. If your issue is genuine and acceptable, then firstly, you have to send the parcel back to us after that we’ll make an exchange, as well as instructions on how and where to send your package.
Damages and issues:
Please inspect your order upon reception and contact us immediately if the item is defective or damaged. If you receive the wrong item, so, we can evaluate the issue and make it right.
Exceptions / non-returnable items
Change of mind is not applicable.
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