How will we deliver your order?

Your order will be delivered to you by Registered Courier Service to the address you specified in your order as the ship to address. When you place a Cash on Delivery order, the courier will take the money from you in cash when he delivers the goods.

How long will my order take to arrive?

That totally depends on where you live. Orders processed here will take almost 2 to 4 business days to arrive. However, the delivery can take up to 7 working days during the busy holiday season or our mega sales. Delivery details will be provided in your confirmation email.

Can I open the cash on the delivery parcel before making payment to the courier first?

We are sorry to say No! You cannot open the package until you have paid the courier. We provide a 15-day, no-questions-asked money-back guarantee on anything we sell. If you are unhappy with your purchase, simply return it to us for a refund (minus shipping expenses) or an exchange voucher.

Can I return my product?

We constantly strive to ensure that our customers love our items, but if you need to return an order, we’re pleased to assist. Simply email us and we’ll walk you through the steps.